Privacy policy
How contact-request data is collected, used, and protected—and what not to send through public channels.
01
Scope of this policy
This policy explains how RAM's website handles visitor and contact-request data. Active client matters may be subject to additional confidentiality terms and instructions.
02
Data you provide
We may collect your name, contact details, request topic, and information you voluntarily enter in a form or send through contact channels.
- Name and company
- Email and phone
- Message topic
- General claim information
03
Data not to send through the form
The public form is not a channel for contracts, identity records, accounts, or sensitive documents. After initial review, the team identifies an appropriate method where needed.
- Identity or passport copies
- Bank-account information
- Full contracts and invoices
- Sensitive debtor data
04
Purposes of use
Information is used to respond, understand service fit, identify records and next steps, protect the website, and improve contact experience.
05
Access and sharing
Access is limited to authorized people connected to the purpose. Information is not shared without an appropriate basis; specialist referral may occur with client approval where the route requires it.
06
Retention and security
Information is kept for the purpose and relevant obligations, with reasonable controls against unauthorized access or use. No digital method can guarantee absolute security.
07
Your requests
You may ask to correct contact data, inquire about its use, or request deletion through company email, subject to legal obligations or legitimate retention needs.
08
Updates and contact
This policy may change as the site or practices change. Privacy questions can be sent to info@ramsdgroup.com.
Have a privacy question?
Contact the company by email without attaching sensitive documents.